 |
| Jaxon D'Ville, Robert M, Patrick S, Matthew S, Brad B, Me, Greg M, Maria P, Lauren P, Catherine K |
This has been a long time coming - I have been preparing for some sort of change for about 2 years now. It is interesting how everything works out in the Lord's timing. I felt ready but there was still more that I was supposed to accomplish, still others I should meet before having this opportunity. I start Monday and couldn't be happier about that.
I accomplished a lot in the 3 years and roughly 5 months that I was in my position. My first year I was the #2 Salesperson in the State for the Retail Centers, My second and third years I was #1 in the State!!! Back-to-back...that is not an easy task. I sometimes wonder how it even happened. I have won other awards with the company, such as 2012 BlueXcellence Award for Best in Class Retail Consultant and Team Member. I just feel pretty blessed.
I was talking with my mom last weekend and she was telling me how when I got the job I was freaking out because I knew absolutely nothing about health insurance or any insurance. She was really unsure herself if I was going to be able to catch onto it by the way I was talking. Honestly, if it had not been for my supportive team members who basically trained me on the job, since I was thrown right into selling right away, I would have never been as successful as I have been.
Farewell to my current team at the Jacksonville Retail Center! I will miss everyone there. I learned so much from each one of them and they helped me to understand insurance, how to sell, learn to take a break every once in a while, and so much more.
This picture of course doesn't showcase all of the people who I work with but was taken at an event that we sponsored. The team has changed dramatically since I started. The only person in this picture that has been there since the beginning with me is Greg. Besides him the only originals are Richard, Tyechia, and Cedric. Everyone else has moved on or unfortunately, passed on. In so many ways when you work with people so closely and for so many hours they become like family. I really care for each of them.
Goodbye
Retail Sales Consultant
Hello
Senior Manager Retail Center
I forgot to put what exactly my new job will be. I will be running a smaller center location. It will be about 3200 square feet, opposed to the 5000 sq ft location I worked in prior. My team will consist of 7 sales consultants and 4 service consultants. My previous location had 7 sales, 5 service and also 2 Nurses (Care). Besides selling health, life, and dental insurance. We offer other products such as hospital indemnity, critical illness, and accident coverage, not to mention we sell traveler's insurance. Our service team helps with billing, claims, inquiries regarding group and individual health coverage benefits. We may have nurses at my new location in the future but the nurses would help customers look at alternatives for drugs or different tests/procedures in order to save the customer money. They would help with located post care for procedures and even provide a health assessment to members (blood pressure, cholesterol, glucose, coaching about health, etc.). We do a lot of things to help bring customer satisfaction, understanding of health coverage, and help the customer in their pursuit of health.
No comments:
Post a Comment